Two things to mention. First, the kiln-dried wood we got was great, as promised. It burned really well. There’d be no point in mentioning the second thing if the wood was no good, but because it was great, the second thing is that it was easy and a pleasure to deal with Rich. He made sure we got our wood when we needed it (right before a Thanksgiving), even though he was busy and we didn’t live close by. I definitely recommend these folks.