Richard from Sherman Outdoor Services was prompt to respond, honest, and helpful in offering information. He showed up for the delivery on time with quality, clean, well seasoned firewood that didn’t have rotten or bug infested pieces. I got a true 2 cords of wood and would buy from them again. You can tell he is a small business owner that cares about his customers and reputation as he followed up a week after delivery to make sure I was satisfied. Great experience overall.